Terms of service

Terms of Service

Last updated: August 19, 2026

Welcome to our store. These Terms of Service (“Terms”) govern your use of the our store website, services, and purchases made through our online store.

Throughout these Terms, “our store,” “we,” “us,” and “our” refer to our store. “You” and “your” refer to any visitor, customer, or user of our website.

By accessing our website, browsing our products, or purchasing from our store, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Online Store Terms

By using this website, you represent that you are legally capable of entering into a binding agreement or are using the website with the permission of a parent or legal guardian where required.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You may not attempt to:

  • Interfere with the operation or security of our website

  • Access restricted areas or systems without authorization

  • Introduce viruses, malware, or other harmful code

  • Scrape, copy, reproduce, or commercially exploit website content without permission

  • Use the website for fraudulent activity

  • Submit false, misleading, or fraudulent information

We reserve the right to refuse service where permitted by law.

2. Products

Our store offers designer fashion, including clothing, bags and accessories.

We make reasonable efforts to accurately describe and photograph the products we offer.

Product photographs form an important part of each listing. Customers are responsible for reviewing all available photographs, descriptions, measurements, materials, colors, and included accessories before purchasing.

3. Product Information

We make reasonable efforts to ensure product descriptions, photographs, prices, measurements, colors, and other information are accurate.

However, colors and appearance may vary depending on lighting, photography, device displays, and screen settings.

Measurements may be approximate.

We reserve the right to correct typographical errors, inaccuracies, or omissions and to update product information where necessary.

We will not knowingly substitute a materially different product without your agreement.

4. Designer Names and Trademarks

Designer names, trademarks, logos, product names, and other brand identifiers appearing on our store belong to their respective owners.

Unless expressly stated otherwise, our store is an independent retailer and is not affiliated with, endorsed by, sponsored by, or officially associated with the designer brands whose products may be offered on our website.

References to designer names are used to identify and describe the products offered for sale.

5. Availability

Many products may be unique, limited in quantity, or available in only one unit.

Adding an item to your cart does not guarantee availability until your order has been successfully completed and accepted.

An item may occasionally become unavailable after an order is placed.

If we are unable to fulfill an order, we will contact you and provide the remedy required under applicable law.

6. Prices

All prices are displayed in the currency shown on the website.

Prices may change at any time without notice, but changes will not ordinarily affect an order already accepted by us.

Applicable taxes, shipping charges, and other charges will be displayed during checkout when required.

We reserve the right to correct obvious pricing or listing errors.

If a material pricing error affects an order, we may contact you before fulfillment to resolve the issue.

7. Payment

You agree to provide current, complete, and accurate billing and payment information when placing an order.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payments may be processed through third-party payment processors.

Orders may be subject to payment verification, fraud screening, or other security checks.

We reserve the right to cancel or decline an order where we reasonably suspect:

  • Fraud

  • Unauthorized payment

  • Identity or payment information misuse

  • Pricing or inventory errors

  • Violation of these Terms

8. Orders

Submitting an order does not necessarily mean that we have accepted it.

We reserve the right, where permitted by law, to refuse, limit, or cancel an order.

Reasons may include:

  • Product unavailability

  • Payment issues

  • Suspected fraud

  • Incorrect pricing

  • Incorrect product information

  • Shipping restrictions

  • Violation of these Terms

If payment has been collected for an order that we subsequently cannot fulfill, we will provide any refund or other remedy required by applicable law.

9. Order Cancellations

Order cancellations are not guaranteed.

If you need to request a cancellation, contact:

[SUPPORT EMAIL — SET THIS]

as soon as possible after placing your order.

Once an order has been processed or shipped, it generally cannot be canceled and will instead be subject to our Refund & Exchange Policy.

10. No Refunds and Exchanges

Because of the unique nature of our inventory, all sales are final and our store does not generally offer refunds.

Eligible products may be exchanged within 7 calendar days of confirmed delivery, subject to the requirements described in our Refund & Exchange Policy.

Items must be returned in the same condition in which they were received and must meet all applicable exchange eligibility requirements.

If an exchange item has a higher price, the customer is responsible for paying the difference.

If an eligible exchange item has a lower price, the remaining amount may be issued as our store store credit in accordance with our Refund & Exchange Policy.

Our no-refund policy does not limit rights or remedies that cannot legally be waived.

Please review the Refund & Exchange Policy before purchasing.

11. Shipping and Delivery

Orders are subject to our Shipping Policy.

Our current stated processing timeframe is generally 7–14 business days, and estimated United States delivery is generally 7–14 business days after shipment, unless otherwise stated.

Delivery dates are estimates and are not guaranteed.

Shipping may be affected by carrier delays, weather, holidays, address issues, security review, and other circumstances outside our reasonable control.

Where applicable law provides rights relating to shipping delays, non-delivery, cancellation, or refunds, those rights remain unaffected.

Please review our Shipping Policy for complete details.

12. Shipping Information

You are responsible for providing a complete and accurate shipping address.

our store is not responsible for delays caused by incorrect or incomplete shipping information provided by the customer, except to the extent required by applicable law.

If you notice an address error after placing an order, contact us immediately at:

[SUPPORT EMAIL — SET THIS]

We cannot guarantee that changes can be made once processing has begun.

13. Delivery and Risk

Packages may be considered delivered when the carrier confirms delivery to the shipping address provided with the order.

Certain high-value orders may require a signature upon delivery.

If a package is marked delivered but cannot be located, contact us and the applicable carrier promptly so the matter can be investigated.

Nothing in this section limits any rights you may have under applicable law.

14. Exchanges and Returned Merchandise

Any merchandise sent back to our store must first comply with our Refund & Exchange Policy.

Returned items must not have additional:

  • Wear

  • Damage

  • Marks

  • Odors

  • Alterations

  • Cleaning

  • Repairs

  • Modifications

All accessories and components originally supplied with the item must also be returned when required.

If an item does not satisfy our exchange requirements, we may reject the exchange to the extent permitted by law.

15. Website Content

Unless otherwise stated, the our store website and its original content, including:

  • Text

  • Graphics

  • Layout

  • our store branding

  • Logos

  • Design elements

  • Website presentation

  • Original photography

  • Videos

are owned by or licensed to our store and may be protected by applicable intellectual property laws.

You may use our website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, sell, publish, or commercially exploit our store-owned content without prior written permission.

16. Reviews, Feedback, and Submissions

If you submit reviews, comments, feedback, photographs, suggestions, or other content to our store, you represent that you have the right to provide that content.

You may not submit content that:

  • Is knowingly false or misleading

  • Violates another person's intellectual property rights

  • Contains unlawful threats or harassment

  • Contains malware or malicious code

  • Violates applicable law

We may remove content from our website where appropriate.

17. Third-Party Services

Our store may use services provided by third parties, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Email providers

  • Other ecommerce service providers

Those services may be governed by their own terms and privacy policies.

our store is not responsible for the independent actions of third-party providers except where responsibility cannot legally be excluded.

18. Third-Party Links

Our website may contain links to third-party websites.

These links may be provided for convenience or informational purposes.

We do not necessarily control or endorse third-party websites and are not responsible for their content, products, security, availability, or privacy practices.

Use third-party websites at your own discretion.

19. Prohibited Conduct

You may not use the our store website to:

  • Commit fraud

  • Impersonate another person

  • Use stolen payment information

  • Violate intellectual property rights

  • Harass or threaten others

  • Transmit malware

  • Attempt unauthorized access to our systems

  • Circumvent website security

  • Interfere with website operation

  • Collect customer information without authorization

  • Engage in unlawful activity

We may suspend or restrict access where we reasonably believe these Terms have been violated.

20. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and services are provided on an “as available” basis.

Nothing in these Terms excludes any warranty, guarantee, consumer protection, or other legal right that cannot lawfully be excluded.

21. Limitation of Liability

To the fullest extent permitted by applicable law, our store will not be liable for indirect, incidental, special, or consequential losses resulting solely from use of the website or services.

Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold our store harmless from claims, losses, or expenses arising from your unlawful use of the website, your material violation of these Terms, or your infringement of another party's rights.

23. Privacy

Your submission and use of personal information through the store are governed by our Privacy Policy.

Please review the Privacy Policy to understand how information is collected, used, and handled.

24. Electronic Communications

By communicating with us electronically, you consent to receiving communications relating to your orders and customer service electronically, including order confirmations, shipping notices, and other transactional communications.

Marketing communications will be handled in accordance with applicable law and your communication preferences.

25. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, website, services, or legal requirements.

The current version will be posted on this page with the updated effective date.

Changes will apply prospectively unless applicable law requires otherwise.

26. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue to apply.

27. Entire Agreement

These Terms, together with our:

  • Refund & Exchange Policy

  • Shipping Policy

  • Privacy Policy

  • Any other policies expressly incorporated into these Terms

constitute the terms governing your use of the our store website and purchases from our store, subject to applicable law.

28. Governing Law

These Terms are governed by the laws applicable to our store's business operations and any mandatory consumer protection laws that apply to your transaction.

Nothing in these Terms deprives a consumer of protections that cannot legally be waived.

29. Contact Information

Questions regarding these Terms of Service can be sent to:

our store
Email: [SUPPORT EMAIL — SET THIS]

By using the our store website or completing a purchase, you acknowledge that you have read and agree to these Terms of Service.