Shipping policy

Shipping Policy

Last updated: August 19, 2026

Thank you for shopping with us. We take care in preparing and shipping each order.

Order Processing

Orders are typically processed within 7-14 Business Days after payment has been successfully completed.

Processing times do not include weekends or holidays.

Orders may require additional processing time during periods of high order volume, holidays, security review, or other circumstances.

You will receive shipping confirmation and tracking information when your order has been dispatched, when available.

Estimated Delivery

Estimated delivery times are:

United States:  7-14 Business Days (Not Guaranteed)

Delivery estimates are not guarantees. Carrier delays, weather, holidays, customs processing, incorrect addresses, and other circumstances outside our control may affect delivery.

Shipping Rates

Shipping charges, if applicable, are calculated and displayed during checkout before you complete your purchase.

Any available free-shipping promotions will be displayed on the website or during checkout.

Tracking

When tracking is available, you will receive a tracking number after your order has shipped.

Please allow time for the shipping carrier to scan and activate tracking information.

Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please carefully review your:

  • Name

  • Street address

  • Apartment or unit number

  • City

  • State

  • ZIP or postal code

before submitting your order.

If you notice an error after placing an order, contact us immediately at [SUPPORT EMAIL — SET THIS].

We cannot guarantee that an address can be changed after an order has begun processing.

Delivery

A package may be considered delivered when the shipping carrier marks it as delivered to the shipping address provided with the order.

If tracking shows your package as delivered but you cannot locate it, contact us and the shipping carrier promptly so the delivery can be investigated.

We will make reasonable efforts to assist with carrier-related delivery issues.

Lost or Delayed Packages

If your shipment appears to be lost or significantly delayed, contact us at [SUPPORT EMAIL — SET THIS].

We may work with the shipping carrier to investigate the shipment and determine the appropriate next steps.

Damaged Packages

If your package arrives visibly damaged, photograph the packaging and product before discarding any materials.

Contact us promptly at [SUPPORT EMAIL — SET THIS] with:

  • Your order number

  • Photographs of the shipping package

  • Photographs of the item

  • A description of the damage

Keep all packaging until the matter has been reviewed.

Signature Confirmation

Due to the value of certain products, our store may require a signature upon delivery.

If signature confirmation applies to your shipment, someone may need to be present at the delivery address to accept the package.