How long does an order take to process?
Orders are typically processed within 7–14 business days after payment has been completed. Processing times do not include weekends or holidays, and may be longer during periods of high order volume.
When will my order arrive?
Estimated delivery within the United States is 7–14 business days after dispatch. Delivery estimates are not guarantees.
How much is shipping?
Shipping charges, if applicable, are calculated and displayed at checkout before you complete your purchase.
Will I get tracking?
When tracking is available you will receive a tracking number after your order ships. Please allow time for the carrier to activate tracking.
Can I return an item?
All sales are final and we do not offer refunds, except where required by applicable law. Eligible items may be exchanged when the request is submitted within 7 calendar days of confirmed delivery. See our Refund & Exchange Policy.
How do I request an exchange?
Email [SUPPORT EMAIL — SET THIS] within 7 calendar days of confirmed delivery, quoting your order number. Items sent back without an approved exchange request cannot be accepted.
How do I contact you?
Email [SUPPORT EMAIL — SET THIS] and include your order number where applicable.